Terms of service

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms and conditions referenced herein or that otherwise may apply to specific sections of this website. If you do not agree to all these terms, you are prohibited from using this website or its services.

 

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use this site. You also confirm that any information you provide is accurate and that you have the authority to enter into this agreement.

 

3. Accounts and Membership

To access some parts of our website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You agree to notify us immediately of any unauthorized use or breach of security.

 

4. Products and Services

We strive to ensure the accuracy of the product descriptions, prices, and availability listed on our website. However, we do not guarantee that these details will always be error-free, complete, or up to date. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time.

 

5. Pricing and Payment

All prices listed on our website are in South African Rands (ZAR) and include VAT unless otherwise stated. Payment methods accepted are listed during checkout. We reserve the right to modify prices without prior notice.


6. Product Use, load Limits & Floor Responsibility


Certain products sold on this website, including composite resin sheds supplied with integrated composite resin floors, are designed for light domestic storage purposes only and are not load-bearing structural floors.


The composite resin floor is intended to support evenly distributed, ordinary household items. It is not suitable for excessive, concentrated, or extraordinary loads, including but not limited to heavy machinery, generators, safes, gym equipment, water tanks, ride-on equipment, pallets, or any items with excessive weight.


The customer is solely responsible for ensuring that the shed is installed on a level, stable, and suitable base and that all items stored within the shed are appropriate for the product’s intended use. Any damage, failure, deformation, or collapse resulting from overloading, misuse, improper installation, point loading, or use outside the product’s intended purpose shall not constitute a defect and will not give rise to any liability, warranty claim, refund, repair, or replacement.


Nothing in this clause limits or excludes any rights the consumer may have under the Consumer Protection Act, 68 of 2008 in respect of goods that are genuinely defective, unsafe, or not reasonably suitable for their intended purpose when used correctly.


7. Shipping and Delivery

We aim to process and deliver orders as quickly as possible. However, delivery times are estimates and may vary depending on your location. You are responsible for providing accurate shipping details. We are not liable for delivery delays caused by factors beyond our control.

 

8. Returns and Refunds

We accept returns or exchanges under certain conditions, as outlined in our Return Policy. Products returned must be in their original condition, unused, and in the original packaging. Refunds will be processed once we have received and inspected the returned item.